Key Points to Remember:
1. Verify the Sender: Always double-check the sender's email address or phone number. Official city communications will come from a recognizable and official source.
2. Be Skeptical of Unsolicited Messages: If you receive unsolicited emails or messages claiming to be from the city, exercise caution. Verify the information independently before taking any action.
3. Avoid Clicking on Suspicious Links: Scammers often include malicious links. Do not click on any links unless you are certain of the sender's authenticity.
4. Protect Personal Information: Official city communications will never ask for sensitive personal information via email or text. Do not share your confidential details unless you can verify the legitimacy of the request.
5. Bill Payments: Only make payments for city bills through our official city website. Avoid making payments through social media platforms. Official payment channels are secure and verified.
6. Report any suspicious emails or messages to Jeffersontown City Hall at (502) 267-8333.
Let's work together to keep our community safe from scams. Remember, when in doubt, reach out to official city channels for confirmation.
Thank you for your cooperation!